Canyon View Cleaners has been in business since 1976. We have serviced literally hundreds of thousands of shirts, pants, formal wear and everything in between. In the process, we have been asked a lot of questions about dry cleaning.

It is our goal to ensure our customers have a wonderful experience and quickly learn to trust us with even their most cherished clothing.

Unfortunately, when it comes to dry cleaning, there are a lot of areas of misinformation. In this blog post, we want to help share some common questions and assumptions that we have heard over the years, and share with you what happens to be Fact or Fiction.

FICTION: All stains can be removed. Just take it to the dry cleaners and they can get it out.

FACT: Our expert dry cleaning staff are trained and equipped to remove even some of the most stubborn stains. But unfortunately, some stains are set for good. Successful stain removal depends largely on the nature of the stain, the type of fabric, and the colorfastness of the dye. Some fabrics and dyes simply will not withstand the use of cleaning or stain removal agents. Some stains, like ink and dried paint for example, can be impossible to remove.

FICTION: Care labels that are attached to clothing by manufacturers are always correct.

FACT: Many manufacturers never test garments before the required care label is attached. The Federal Trade Commission’s (FTC) Care Label Rule does not require that a manufacturer test the garment according to the care instructions but that reasonable instructions are included with the garment. For this reason, it is important to always take any garment that is made with a unique or special fabric to a dry cleaner. Our staff is carefully trained to inspect every garment, understand the material and handle with caution using our special equipment and experience.

FICTION: Clothing should never shrink if cared for by a dry cleaner.

FACT: Most, if not all clothing material is susceptible to shrinkage by as much as 2-3%, even when dry cleaned. Excessive shrinkage is to be expected especially when not cared for by a professional dry cleaner. Often times, notice of this is provided in the handling instructions that are attached to the garment. Most shrinkage occurs around the neck, chest and sleeve areas.  Customers who are concerned with shrinkage should consult with their dry cleaning technician prior to leaving a garment for care. In some circumstances, customers are encouraged to purchase sizes that leave some room for shrinkage to ensure long-lasting use.

FICTION: Dry cleaning harms the environment.

FACT: The Dry Cleaning Industry is one of the most heavily regulated industries in the United States. The purpose of this is to ensure safety to our environment and for the people who work in our trade. We are responsible to comply with air and water regulations, safe operating practices, and proper handling and disposal any chemicals used in the dry cleaning treatment process.

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